FAQs
With over 10 years experience as movers of Melbourne, Peter Sadler Removals knows that when it comes to moving home or office the average person has a myriad of questions on how to make the process as smooth and stress free as possible.
Here you will find some of the most frequently asked questions of our customers.
Before moving day
Q: How much do you charge for an estimate? Nothing! As part of our face-to-face appraisal service we offer free - no obligation estimates. As movers of Brisbane, Melbourne and everywhere in between we make it our priority to meet with you before the move to discuss your needs in details and answer any questions you may have.
Q: I have no idea how many boxes I need for packing. Please help! As part of our free, face to face, no obligation appraisal we can give you an accurate indication of the packing materials necessary to move your home. If you move with us we offer a FREE box delivery service for the first delivery of packing materials. Note that a small delivery fee will be charged for any additional deliveries.
Q: I'm short on time, can you assist in the packing process? At Peter Sadler Removals we understand that not everyone has the time or the desire to complete the arduous task of packing up a home or office. For a small fee we can provide trained professionals to complete the packing for you. Our expert packing and unpacking service is all aimed at making your moving experience as smooth and stress free as possible.
Q: Can you move my piano? We can move your piano and any other delicate furniture items you may have. At Peter Sadler our team is highly experienced in moving delicate and unusual items. With experience, comes confidence and we pride ourselves on our ability to include such items as part of our standard service.
Q: I live in a high-rise apartment on the Gold Coast. Is there anything special I need to do? As experienced removalists for Gold Coast high rise apartments, we recommend you speak to your building manager prior to the move to book sole access to the lift on moving day. Sole access to the lift ensures the move is completed as quickly as possible, keeping your costs down and minimising inconvenience to other residents.
On moving day
Q: I live on a busy street. Parking is always a problem. What can I do? It is your responsibility to ensure there is enough room for the moving truck on moving day. A good idea is to park your car in the necessary area the night before to secure the space. Make sure you speak with your neighbours to ensure they are not adversely inconvenienced and to see if they can assist you in ensuring there is sufficient space for the move. For those living in proximity to the CBD it is recommended you contact your local council for parking permits. Please let us know if your street has a clearway.
Q: I have some furniture that will require dismantling prior to removal. Is this ok? Our moving teams come prepared and equipped with all the necessary tools to attend to basic dismantling and reassembly of typical residential furniture items such as bed frames, shelving and desks.
Q: How do I ensure my belongings end up in the correct room? Select a clear labelling system and use it consistently. For example by abbreviations like S=Study, MBR=Master bedroom. Where possible we recommend labelling boxes on three sides. Fragile boxes should be clearly marked as such.
Q: What happens if it rains on moving day? Weather is unpredictable. As movers of Melbourne, a place particularly prone to unpredictable weather, we come prepared for all conditions. Rain, hail or shine, our professional moving team come equipped with necessary supplies to ensure your belongings are kept safe and dry should the clouds roll in on moving day.
After moving day
Q: What should I do with all my used boxes? Return them to us! We will refund half the purchase price on all boxes returned to us in good, re-usable condition.
